A. General Information:
Mailing Address : 2264 Ottawa Rd. Suite 3 Apple Valley, CA 92307
Contact: (760) 240-9449 San Bernardino and Riverside Counties - 714-202-3576 Los Angeles and Orange Counties - Fax: (760) 235-4309 - Email: firstname.lastname@example.org Website: www.groovelabs.com
B. Experience and Company Philosophy
1. Groovelabs LLC is a small local business stocking inventory ready for service in a 5000sq/ft warehouse in Apple Valley CA. With a dedicated crew and over 100 vendor resources, Groovelabs LLC runs an effective operation that translates to a personalized service approach providing dedicate coverage of Audio Visual Stage and Lighting services throughout California to customers that demand quality detail and dedicated customer service.
2. Customer Service Advantage: “What we do and competitors don’t”
** Mandatory inspection and meticulous maintenance of equipment prior to delivery or operation.
**Dispatch of qualified groomed representatives knowledgeable in customer service and event expectations.
**Mandatory implementation of secondary containment for full service events leaving nothing to chance with interface issues or equipment malfunctions.
**Free Local site surveys. Free initial consultations and Retainer /Partnership opportunities.
**Communication and support throughout the event process.
3. Market Experience:
Special Events Market: Sound stage and lighting for Concerts / Tours / Festivals / School / and College events. Corporate Market: Audio Visual for Expos / Galas / Meetings / Company Events / and Marketing campaigns. Medical Market: Audio Visual support for Symposiums / Conferences / and on and off Campus events or Meetings.
C. Client Profile:
Client List not limited to: City of Hesperia - Town of Apple – City of Palm Springs – City of Victorville – City of Adelanto – City of Montebello - Mojave Water Agency - Air Quality Management District – Apple Valley Chamber – Victorville Chamber – Desert Sands Unified School District –Victor Valley community Hospital – Heritage Victor Valley Hospital - St Mary’s Hospital - Desert Valley Medical Hospital – Choice Medical Group - Better Way Foundation – American Cancer Society – Today’s Woman Foundation - Sunset Hills Children’s Foundation – The G.I Forum - Muscular Dystrophy Association -Victor Valley College Foundation - High Desert Opportunity – Burbank Studios – Maverick Stadium - San Bernardino County Fairgrounds – Indio Fairgrounds – Bishop Fairgrounds – Harley Davidson – Auto Park Valley Center – AV Community Resource Foundation –The Art institute of California - and more.
D. Method of Operations, Pricing and Philosophy:
1. Marketing and Service Approach: Since our inception, we made a conscious decision that our service is not for everyone. By identifying our customer base by service level and expectations, we are able to focus expenditures on quality equipment and qualified personnel, thus providing to those clients who not only understand, but demand the value of having a discerning partner as part of their events’ total success.
With this approach, our customers receive the best possible equipment solution with qualified personnel as required by their specification. In addition, provide reasonable indispensable features such as personal attention, additional resources and secondary containment features to their event, at no further cost or burden to the customer.
2. Pricing Structure and Value: Groovelabs adopts pricing based on local markets with quality and service in mind.
References Available upon request or visit www.groovelabs.com and click “About us” on the main page